Legacy Equipment VoIP Call Center Solutions

Vertical Industry Applications

BandTel SIP trunking services have been engineered to provide exceptional service for enterprises that require finely-tuned, economical alternatives to traditional leased line telephone circuits. As a result, BandTel SIP trunking is in high demand from companies in key vertical industries where these attributes are essential. Some of these include call centers and interactive voice response services.

Call Centers Realize Substantial Savings with BandTel VoIP SIP Trunking Systems

BandTel's SIP trunking service provides call center businesses of all size with the ability to leverage VoIP with their existing legacy or IP-compliant systems and enjoy significant cost savings on outbound and inbound long distance telephone charges. Without changes to existing hardware or software, BandTel's SIP trunking solution can be installed at any call center with NO capital expenditure.

BandTel's VoIP Solutions for Outbound Call Centers

Outbound call centers worldwide are effectively utilizing BandTel SIP trunking to complete calls to their prospective customers. To date, BandTel services call centers with as many as 500 seats, and our architecture can easily scale to call centers with as many as 5,000 seats. As our customers' infrastructure needs grow, BandTel is prepared to grow to accomodate them.

• Outbound Call Center Applications

BandTel Inbound Call Centers Applications Allow for Lower Costs and Greater Efficiency

With a host of applications for the Inbound Call Center market, including domestic and international toll-free services, BandTel allows inbound call centers to lower costs, distribute calls amongst other enterprise “on net” locations, and more efficiently service their customer base.

Inbound Call Center Applications

New Services Offered:

• VirtualUSA - US local or toll-free telephone number will ring directly at your international telephone service location
• VirtualAnyWhere - Local telephone number or toll-free calls from your target countries can be received anywhere in the world

Case Study: Panama Call Center Hangs Up On Traditional PSTN Services And Deploys BandTel SIP Trunking Services

If you represent a call center, contact BandTel immediately at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or speak to one of our VoIP Call Center Technology Consultants at 800.730.2870 to learn how your organization can take advantage of IP telephony and SIP trunking!

Interactive Voice Response (IVR) Environments

Interactive voice response (IVR) deployments rely on the quality and availability of telecommunications facilities. If the call quality is poor or the service becomes unavailable, money can be lost, customers abandoned, and a variety of other negative consequences can occur. BandTel's SIP trunking service can oftentimes provide a more robust communications environment for mission critical applications than traditional leased-line based services. Additionally, BandTel's SIP based VoIP network provides IVR deployments with the potential for a virtual local presence in almost any market in the world, yet deployed at a single physical point of presence.

• Case Study: National IVR Service Provider Deploys BandTel VOIP Services

If your organization utilizes inbound calling to an IVR environment, BandTel can help! Contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or speak to one of our Interactive Voice Response Technology Consultants at 800.730.2870.