SOLUTIONS
Vertical Industry Applications
BandTel SIP trunking services have been engineered to provide exceptional service for enterprises that require finely-tuned, economical alternatives to traditional leased line telephone circuits. As a result, BandTel SIP trunking is in high demand from enterprises in key vertical industries where these attributes are essential. Some of these include call centers and interactive voice response services.
Call Centers
BandTel's SIP trunking service provides call center businesses of all size with the ability to leverage VoIP with their existing legacy or IP-compliant systems and enjoy significant cost savings on outbound and inbound long distance telephone charges. Without changes to existing hardware or software, BandTel's SIP trunking solution can be installed at any call center with NO capital expenditure.
Outbound Call Centers
Outbound call centers worldwide are effectively utilizing BandTel SIP trunking to complete calls to their prospective customers. To date, BandTel has services call centers with as many as 500 seats, and our architecture can easily scale to call centers with as many as 5,000 seats. As our customers grow, BandTel is prepared to grow with you.
Inbound Call Centers
With a host of applications for the Inbound Call Center market, including domestic and international toll-free services, BandTel allows inbound call centers to lower costs, distribute calls amongst other enterprise “on net” locations, and more efficiently service their customer base.
Inbound Call Center Applications
New Services Offered:
• VirtualUSA
• VirtualAnyWhere
If you represent a call center, contact BandTel immediately at sales@bandtel.com to learn how your organization can take advantage of IP telephony and SIP trunking!
Interactive Voice Response (IVR) Environments
Interactive voice response (IVR) deployments rely on the quality and availability of telecommunications facilities. If the call quality is poor or the service becomes unavailable, money can be lost, customers abandoned, and a variety of other negative consequences can occur. BandTel’s SIP trunking service can oftentimes provide a more robust communications environment for mission critical applications than traditional leased-line based services. Additionally, BandTel’s SIP based network provides IVR deployments with the potential for a virtual local presence in almost any market in the world, yet deployed at a single physical point of presence.
Case Study: National IVR Service Provider Deploys BandTel
VOIP Services
If your organization utilizes inbound calling to an IVR environment, BandTel can help! Contact us at sales@bandtel.com!