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BANDTEL AND PARAXIP TEAM TO PROVIDE CONTACT CENTER VOIP MIGRATION SOLUTIONS
The Alliance Allows Contact Centers to Leverage the Advantages of SIP, While Realizing Lower Telecommunications Costs and an Easy Transition to VoIP
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NEWPORT BEACH, Calif., and MONTREAL, Canada – May 15, 2007 –BandTelTM, a leading worldwide provider of SIP Trunking services and Paraxip Technologies, today announced that BandTel’s SIP Trunking solution is fully interoperable with Paraxip’s Open Media Gateway Software.
Paraxip offers transparent and customizable connectivity features between heterogeneous networks, which enable both legacy and IP contact center applications to leverage the BandTel SIP Trunking network. BandTel’s network includes its N-Plus architecture, designed to solve the throughput and redundancy problems on high capacity SIP - based networks.
“More call centers are demanding a seamless way to transition to a VoIP telephony environment. By partnering with Paraxip – a true leader in enabling IP telephony platforms and applications, we are meeting, if not exceeding this demand with a VoIP and SIP solution that is cost-effective, flexible and easy to deploy,” said Chris Dunk, CEO of BandTel.
"Our goal has always been to help call centers usher in the era of VoIP and make the migration from a legacy telephony infrastructure to one that's IP based as trouble-free as possible," stated Serge Forest, President and CEO at Paraxip Technologies. "BandTel is a SIP Trunking pioneer so it only makes sense to align with them and offer our customers a sophisticated solution with a broad range of features and unparalleled flexibility."
By deploying a solution featuring BandTel and Paraxip, customers can seamlessly deploy a VoIP infrastructure and retain connections to the traditional telephone network or legacy PBX’s without requiring any additional equipment.
Paraxip’s media gateway software delivers a broad set of features, all available and controllable via its SIP interface, that meet the expectations of enterprises and contact center users:
- Call Progress Analysis capabilities for outbound dialing applications.
- Transparent and customizable call routing via XML-based routing engine.
- Load balancing and Failover routing.
- Speech optimization features such as eVAD and Echo Cancellation.
- Wide range of supported Call Transfers.
- Open System Solution based on standard, off the shelf computing platforms.
BandTel is the only SIP Trunking provider that can natively handle extremely high call volumes and provide 99.999% uptime. With its fail-safe architecture, high Quality of Service (QoS) and complete echo cancellation, BandTel ensures complete call integrity and toll-quality VoIP calls worldwide. Its dialing plans are designed for any network and budget, and include both flat rate and minute usage agreements. BandTel’s network also offers location independence and direct IP connections.
About Paraxip Technologies
Paraxip Technologies offers software products enabling IP telephony platforms and applications to seamlessly connect to heterogeneous network elements. Paraxip’s products are designed from the ground up to offer IP telephony and legacy applications with un-paralleled transparency to legacy networks and equipment, enabling seamless operations in hybrid environments, where traditional and IP telephony equipment and applications are mixed.
Working with world-class industry partners, Paraxip brings to market innovative connectivity solutions in a flexible, building block approach. Paraxip’s products are optimized for Interactive Voice Response, Call Center and Unified Communications applications. For more information, please visit http://www.paraxip.com.
About BandTel
BandTel is a leading worldwide provider of SIP Trunking services. The company is dedicated to ensuring its customers and partners alike have access to the most reliable, end-to-end VoIP service available on the market today. Its N-Plus™ architecture is designed to solve the throughput and redundancy problems on high-capacity SIP-based networks and eliminate any single point of failure. BandTel continues to develop strong partnerships with leading carriers and telecommunications companies such as: Global Crossing, XO Communications, Level 3, Qwest Communications, Verizon Business, and Primus. BandTel is headquartered in Newport Beach, California.
Press Contacts:
Kelly Reeves
KLR Communications, Inc.
949-509-1888
kelly@klrcommunications.com
Frederic Dickey
Paraxip Technologies, Inc.
514-277-7111
frederic.dickey@paraxip.com