Legacy Telecom Investment Preservation Solutions

Legacy PBX Solutions Case Study

Enterprise User with Large Existing PBX Investment
Disconnects Traditional PSTN Services and Deploys
BandTel VoIP Services

Background - Preexisting Telecommunications Infrastructure's Effects on Telephone System Modernization
Grae Ventures, a major commercial real estate development company located in Los Angeles, California, was using a legacy PBX system and traditional calling patterns throughout the US with moderate calls to International locations. The company recognized that their current telecommunications system lacked necessary functions and applications and was too costly and unreliable. Its long distance usage averaged 250,000 minutes per month at a cost of over 3 cents per minute. With an average monthly cost of over $7,500, plus recurring carrier charges and tax, Grae Ventures needed a feature-rich and reliable, yet cost-effective telecommunications solution. The firm also needed to significantly reduce the ongoing overhead costs incurred by hefty long distance charges.

The Challenge - Preserve Legacy Equipment Investment While Reaping Benefits of VoIP Technology
The company wanted to reduce costs and gain access to Direct Inward Dial (DID) services in multiple USA markets and considered VoIP technology. However, it wanted to protect its current investment in its existing legacy systems and desired VoIP solutions appeared to be limited. After significant research, Grae Ventures chose BandTel as its VoIP solution provider.

The Solution - Multifaceted Approach Saves Money While Improving Performance and Reliablity
After reviewing the services offered by BandTel, Grae Ventures implemented VoIP services at their Los Angeles office. The BandTel solution provided it with the following features and benefits:

• BandTel eliminated the need to upgrade to a new IP PBX, thus protecting the company’s current investment
• Added redundant carrier routes
• Access to BandTel TotalView real-time billing & service performance tools
• BandTel TAC Center support
• DID numbers from the USA (multiple major cites)
• Toll Free numbers from the USA
• BandTel provided AudioCodes Mediant 2000 Gateway with four T1s (no cost to client)

The Results - Ongoing Reduced Costs of over $2500 per month with Significant Long Distance Savings
Before Grae Ventures deployed VoIP services by BandTel, it averaged $7,500 per month in long distance charges. With an average monthly long distance charge, after the system upgrade, of $6,875, BandTel was able to save Grae Ventures $636 per month, with an annual savings of $7,632.

In addition, previous carrier charges & taxes averaged $1,600 per month and paid a total of $9,100 monthly for telecommunications charges. BandTel was able to reduce the total monthly telecommunications budget by 24% to $2,225 per month for an annual savings of $26,700

Grae Ventures experienced significant per minute domestic and international long distance savings:

• USA rates were reduced to 2 cents per minute
• UK rates were reduced to 2.10 cents per minute
• USA Toll Free rates reduced to 2.95 cents per minute