Solutions

Contact Centers

Call Center Outbound Applications

OutBound Domestic
Internet Protocol Originated Domestic US Long Distance Phone Calls
The OutBound Domestic service enables VoIP domestic dialing for small, medium, or large-scale enterprises from their current IP or Legacy PBX or key-set system. This allows the enterprise to leverage the savings and feature benefits of the latest in IP voice transport, or preserve all current investments in legacy PBX infrastructure. In so doing domestic VoIP long distance calling is available to anyone in the enterprise using the current phone sitting on the enterprise users desktop. OutBound Domestic is seamless, and offers all the savings and feature benefits of VoIP, but with a Quality of Service and transparency currently offered with normal PSTN calls.

OutBound International
Internet Protocol Originated International Long Distance OutBound International covers the globe from countries A to Z for outbound VoIP originated long distance calling from the enterprise. It is an extension of the OutBound Domestic product, and allows the enterprise to use its current PBX infrastructure to realize all the savings and advantages of the BandTel integrated VoIP network for international long distance calling. OutBound International is seamless, and offers all the savings and feature benefits of VoIP, but with a Quality of Service and transparency offered with normal PSTN calls.

OutBound Intra-LATA Telemarketing
In PSTN space in-state-call (Intra-LATA) are more expensive then out-of-state (Inter-LATA). The reasons behind all this are complex and arcane, and the result of years and years of regulation piled on top of each other.

Bandtel has a way around all this. With BandTel one has the option of using in-state calling-party-numbers (ANI) for their dialing, yet still receive the a much lower rate then would be possible with a traditional PSTN carrier.

Transform Your Facility Into a Virtual Call Center
BandTel's cutting edge VoIP application is the ideal communications technology for virtual call center agents. Whether you have a virtual call center now or are moving in that direction, our solution will help your company lower costs, increase profitability, and give you a competitive advantage.

BandTel's application creates an unparalleled virtual call center equipped to handle all of your customer contact needs. The solution is extremely flexible and scalable so as new virtual agents are added our innovative technology is with them supporting their success.

BandTel utilizes virtual VoIP technology that eliminates the inherent limitations of traditional home agent solutions. Our application, gives us the ability to create a virtual call center staffed with agents located anywhere around the world.